If you still have questions after checking the FAQ articles, you can contact our Support Team 24/7.
Write us a Ticket by clicking the purple “Open Support Ticket” button from the top of the page
(you can also scroll down to the bottom of the main page in order to fill in the form).
Make sure to:
- “Select an Issue” (Bonuses & Gifts, Games, Loading Issues, etc)
- “Select Subject” from the list
- Fill in the “What do you want to tell us?” field
- Click on Submit
*Please note that attaching a File to your Ticket is not mandatory
You can also Chat with our team* by clicking on the “Chat now” widget from the bottom right end of the screen.
*Direct chat interaction with Customer Support Team is exclusive to Platinum and above statuses.
For more details please access our Terms and Conditions: https://www.houseoffun.com/terms-conditions/